Customer booking
Customers book via the public schedule link (Share from Schedule module or offer). Below: scenarios from your organization perspective - what you configured in Offer - schedule and what the customer sees on the public screen.
Public link
Link opens the offer calendar: pick day, slot, optionally staff member (when staff columns are enabled). Without schedule enabled on the offer the link is unavailable.
Pay upfront
With Charge moment → Start of period the customer pays BLIK/card at booking (like a standard offer payment). After success the booking is confirmed.
Book now, charge later
With After service (BLIK M/O subscription only) the customer can book without upfront payment; charge happens after the visit - use Charge payment on the booking in the calendar panel.
Subscription entry limit
With Entry limit on the offer an active subscriber sees pool usage (e.g. 2/3). When the limit is exhausted the next booking is blocked with a message.
Common error messages
- Slot already taken (someone booked earlier).
- No available slots on the selected day.
- Subscription entry limit exhausted.
- Offer inactive or schedule disabled.
Booking steps
- Email/login identification.
- Pick staff and slot.
- Confirm booking.
- Pay upfront or after visit per offer config.
Limits
Entry limit, customerCanReserve, suspended subscription blocks new bookings.
- Email/login identification.
- Pick staff and slot.
- Confirm booking.
- Pay upfront or after visit per offer config.