What payment models are available?

Recurring payments (fixed monthly fee), prepaid (term agreement with price guarantee), installments (use today, pay later in 4 instalments), and variable fees (access + variable fee based on usage).

Can I support different payment intervals?

Yes. Define daily, weekly, monthly and custom cycles. Combine intervals within a single product.

Does Zevio support variable invoice amounts?

Yes. Ideal for consumption-based billing such as utilities. Automatic collection after invoice issuance.

Do I need my own mobile app?

No. Use Zevio via QR, email or website. Zevio app handles the wallet. API/SDK available.

Does the user have full control over subscriptions?

Yes. Users see all cycles/history and can pause/resume instantly.

Can I test the system before going live?

Yes. Full access to test environment with API documentation.

Customer portal (subscriptions)

Customer portal is the page the customer reaches after Manage subscription on the payment success page (when they paid for a subscription) or from a link in email. URL contains a session id. Only the logged-in customer who owns the subscription has access. Portal is available on Premium and Enterprise; the org shares the portal link with customers. Page has Go to Zevio app (panel).

What the customer sees

Left: org logo, name, Back. Right: customer data (photo, name, email). Active subscriptions - table: status (Active, Trial, Completed, Canceled, Suspended), offer title, interval, amount, next payment date, Cancel subscription. Payment history - table: status, title, amount, date, method; pagination. Bottom: Go to Zevio app.

What they can do

Cancel subscription - button per subscription. On click: confirmation "Are you sure you want to cancel? Subscription will be canceled at the end of the current billing period." Cancel subscription / Back. After cancel: toast Subscription canceled, list refreshes; subscription stays active until period end. Customer can view payment history and View per payment - goes to payment details. They cannot change amount or offer - only cancel or view.

When cancel is blocked

Cancellation lock in offer (e.g. first month) - Cancel subscription disabled until earliest cancellation date; tooltip shows that date.
Subscription already canceled - if end-of-period cancel is already scheduled.
Pending payment - cancel may be blocked until the next payment result.

Invalid link

Invalid link or Session not found or expired and Homepage button. Portal session has a time limit (e.g. a few days) - after expiry the customer needs a new link from the org.