Plans and limits

Zevio subscription is per organization. In the panel menu (left) Plans link goes to the page with plan cards and comparison table. Plans section is visible only to owner (OWNER) and org admin; members do not have access. The plan defines which features are available (schedule, Analytics, Developers, webhooks, recurring payment model, etc.) and transaction fee.

Access to Plans

Plans link in the left menu appears in selected organization context, at the bottom (next to Developers, Settings). Click opens the page with current plan, all plan cards (Free, Basic, Premium, Enterprise) and feature comparison. In user view (personal account, no org) Plans is not visible - plans apply only to business organizations.

Four plans

  • Free - testing and very low volume. Limited products (offers), no recurring BLIK/subscriptions, no REST API, no schedule.
  • Basic - small businesses and simple recurring. Lower transaction fee, unlimited offers, BLIK Model A (fixed subscription amounts), REST API and API keys, branded payment screens.
  • Premium - service businesses and automation. Lower fee, BLIK Model O and cards, variable subscriptions, schedule (bookings, calendar, no-show fees, deposits), webhooks (payment.succeeded, payment.failed, refunded, etc.), lead collection, customer portal. Priority support.
  • Enterprise - larger orgs and critical integrations. Everything in Premium plus: custom transaction fee, custom integrations, SLA, dedicated support.

What depends on plan

Analytics (charts, metrics, revenue, MRR and subscribers) - available in organization context for supported org roles.

Developers (REST API, Webhooks, Stripe, API keys) - from Basic. On Free the whole Developers section is blocked; webhooks (URLs, events) from Premium.

Create customer via API - Premium and Enterprise only.

Customer portal - from Premium and Enterprise.

Recurring payment model in offer: on Basic only fixed amount; on Premium - also variable with confirmation and variable (e.g. usage-based).

Transaction fee and plan change

Transaction fee depends on plan (e.g. higher on Free, lower on Basic and Premium; Enterprise - custom). Price details and feature table on Pricing page (header link) and in panel Plans. Changing plan (e.g. Free to Basic or Basic to Premium) is from the Plans page - select target plan and confirm; billing per pricing (monthly). Payment for Zevio plan is a separate transaction; refunds for plan payments may have different rules (see Refunds).

Summary

  • Plans in menu - owner and org admin only.
  • Four plans: Free, Basic, Premium, Enterprise - different features and transaction fee.
  • schedule - from Premium. Developers (REST API, keys) - from Basic; webhooks - from Premium.
  • Change plan from Plans page in panel; price details on Pricing page and in panel.
Plans and limits | Zevio