Zevio Partner program
The Partner program is for integrators, agencies, and resellers who onboard and manage client organizations in Zevio from a dedicated partner organization. This page describes the full partner workflow in the panel: portfolio, commercial offers, onboarding clients, and working inside a client organization. For automation, see Partner REST API.
Partner organization and client organization
A partner organization is created and configured by Zevio administrators. It does not accept end-customer payments or sell offers on its own account. Instead it groups partner accounts (emails of your team) and the organizations you manage for clients.
Each client organization is a normal Zevio business workspace. After you Switch to organization, the client has the usual merchant panel: Offers, Subscriptions and payments, Customers, Analytics, Plans, Developers, Settings, and the rest documented elsewhere. Plan limits (e.g. Schedule from Premium, Developers from Basic) apply to the client, not to the partner view.
How access is set up
Zevio administrators:
- Create a partner organization and add partner accounts (user emails). All accounts in the same partner organization share the same portfolio.
- Link commercial offers (commission and partner margin rates) to your partner organization.
- Assign existing client organizations to your partner organization, or let you create new ones from the panel.
A client organization can belong to only one partner at a time. You cannot open organizations outside your portfolio; a saved link to a non-assigned organization shows an error page.
Logging in and switching context
Users with a partner account sign in to Zevio and choose Partner in the platform switcher in the header. That is the partner view with portfolio tools only.
- From Partner → Organizations, use Details or click a row to open an organization.
- Use Switch to organization (list or details page) or pick the client in the platform switcher to work inside their panel.
- Choose Partner again in the switcher to return to portfolio management.
When you switch into a client organization, you work with organization admin access: full merchant menus and actions for that client, but you are not listed as the organization owner. The owner remains the email you specified at creation or the existing owner assigned by Zevio.
Commercial offers, commission, and partner margin
Pricing for clients under your partner is defined by offers linked to your partner organization (configured by Zevio administrators). Each offer sets:
- Commission - what the client pays on successful payments (BLIK, BLIK recurring, card).
- Partner margin - your share on the same successful payments.
On the organization Offer details card you see rate cards for BLIK commission, BLIK recurring commission, Card commission, and - for offers from your catalog - BLIK partner margin, BLIK recurring partner margin, and Card partner margin. Changing the selected offer updates the preview before you save.
You may assign only offers linked to your partner organization. Use Select offer and Save on the organization details page, or automate assignment via Partner REST API.
If no offers are linked to your partner organization yet, the offer section shows No offers assigned to your partner organization and you cannot change commercial terms until Zevio configures offers for you.
Portfolio Statistics include Partner margin (aggregated for that client). When viewing individual Payments inside a client organization, successful payments may show Partner margin amount and rate on the payment details page when applicable. Refunds update totals consistently.
Partner panel menu
In Partner view the sidebar is limited to portfolio tools:
- Organizations - list and details of assigned clients, create organization, switch into a client.
- Partner REST API - partner organization API keys and interactive API reference (separate from each client's Developers → REST API).
Merchant sections (Offers, payments, Analytics, etc.) appear after you Switch to organization into a client.
Organizations list
Partner → Organizations opens the portfolio table.
Columns and sorting
- Name (link to details; click row opens details).
- Owner email.
- Plan (FREE, BASIC, PREMIUM, ENTERPRISE).
- Environment (Sandbox test organization vs Production).
- Created (sortable).
Search, filters, and pagination
Search box: by name, organization ID, tax ID, city, country, or owner email. Filters: plan (All or a specific plan). Table supports pagination with total count (e.g. "12 organizations total") and page size. Sort by name or created date.
Actions
- Create organization (top right) - multi-step onboarding for a new client.
- Details - organization details page.
- Switch to organization - open that client's panel (Home and full merchant menu).
Empty portfolio: No assigned organizations.
Organization details
The details page title is Organization details. Top actions: Back to list, Switch to organization.
Organization data
Reference card: Name, Organization ID, Owner email, Plan, Environment, Tax ID, City.
Statistics
Statistics card (above offer details): Payments, Successful payments, Revenue, Partner margin, Active subscriptions, QR offers, Members, Last payment (date and time or "-" if none).
Offer details
Offer details card: Select offer dropdown (searchable), rate preview, Save when the selection changed. After save: toast Offer updated.
Creating a client organization
Click Create organization on the portfolio page. Intro: Create a new organization. The specified owner email becomes the organization owner, while you manage it without owner role.
Form (organization details)
- Owner email (required) - future owner; gets owner role or pending invite if no Zevio account yet.
- Tax ID with optional Fetch company data (Poland) or No tax ID checkbox.
- Organization name, Contact person, Contact phone (required).
- Address, postal code, city, country, timezone where shown.
- Consent for registration with the payment provider (required checkbox).
After creation
New organizations start in Sandbox. You briefly land in the client context on a confirmation step. There you may see payment provider activation cards (Tpay, Stripe, AutoPay) - same idea as standard organization onboarding. Click Finish to return to Partner → Organizations (partner view). The new client appears in the portfolio list.
Assign a commercial offer from organization details when offers are available. Complete Production onboarding inside the client organization when the client should accept live payments (organization settings, payment providers). Details: Environments.
Typical partner workflow
- 1. Open Partner → Organizations and review the portfolio (plan, environment, owner).
- 2. Create organization or wait until Zevio assigns an existing client.
- 3. Open Details and assign the correct offer; check Statistics and Partner margin.
- 4. Switch to organization - configure branding, payment providers, Offers, Developers for the client.
- 5. Client owner completes invites and production steps; you monitor stats from partner details or inside the client panel.
- 6. Optionally automate listing, creation, and offer changes via Partner REST API.
Partner REST API (overview)
Under Partner REST API you manage Partner organization API keys (create, revoke, copy) and browse the interactive reference for portfolio operations: list and inspect organizations, create organizations, list assignable offers, change a client's offer.
Partner keys manage the portfolio only. They do not replace a client's Developers keys for payments, webhooks, or offers. Full parameters and examples: Partner REST API page in this section.
Sandbox and Production
Use the header environment switcher (Sandbox / Production) when working inside a client - data and keys are separate per environment. The portfolio Environment column shows each client's type. New clients from Create organization start in Sandbox. See Environments and Switching environments.
What partners cannot do
- View or manage organizations not assigned to your partner organization.
- Assign offers not linked to your partner organization.
- Process end-customer payments through the partner organization itself (it is not a merchant account).
- Use partner API keys for client payment operations, or client API keys for portfolio management.
- Become the legal owner of a client organization through the partner panel (owner is always the designated owner email).
- Override the client's subscription plan features when switched in - Premium/Basic limits still apply to that organization.