What payment models are available?

Recurring payments (fixed monthly fee), prepaid (term agreement with price guarantee), installments (use today, pay later in 4 instalments), and variable fees (access + variable fee based on usage).

Can I support different payment intervals?

Yes. Define daily, weekly, monthly and custom cycles. Combine intervals within a single product.

Does Zevio support variable invoice amounts?

Yes. Ideal for consumption-based billing such as utilities. Automatic collection after invoice issuance.

Do I need my own mobile app?

No. Use Zevio via QR, email or website. API/SDK available.

Does the user have full control over subscriptions?

Yes. Users see all cycles/history and can pause/resume instantly.

Can I test the system before going live?

Yes. Full access to test environment with API documentation.

Does the transaction fee include the payment gateway cost?

Yes. The percentage charged per transaction is the total cost — it covers both the payment gateway (PSP) fee and the Zevio commission. The gateway adds no extra per-transaction charges. The price includes the payment gateway and one-off payments too.

Customer details

/dashboard/customers/[cusId] opens from View on the customers list. It shows contact data, stats, payment/subscription history, and when enabled enrollments/dues plus source-link funnel. Access: OWNER / ADMIN.

Header

Back to customers
Avatar, display name, email
Customer ID (cus_…)

Stat cards

Total payments
Total paid (SUCCESS)
Success rate
Average amount

Payments tab

Customer payments table with search and filters (status, method, dates). Amounts in transaction currency. View opens payment detail (offer, net/VAT/gross, method, provider, refund, KSeF when configured).

Subscriptions tab

Subscription table with next payment and status. View opens /dashboard/subscriptions/[subId] for lifecycle actions (cancel, pause, update PM, referral card, offer switch).

Payments / Subscriptions switch

Tabs under the stats have independent filters - they do not inherit filters from the global Subscriptions and payments lists.

Enrollments and dues

When dashboardMode is ENROLLMENTS or BOTH, the Enrollments and dues section lists linked members and links to /dashboard/dues?member=.... Distinct from QR subscriptions and Schedule bookings.

Source-link funnel

Shows attribution visits/conversions for the customer when source-link data exists. Distinct from referral ref on /pay.

Open customer portal

Creates a portal session (/session/...?sig=) in a new tab. Requires Premium+ and an active subscription or payment history. Portal supports cancel/resume, PM update, retention/group switch, referral link when enabled.

Change customer email

Org can request an email change with a confirmation token; after confirm the customer record used for mail and matching updates.

Delete customer (GDPR)

OWNER/ADMIN only. Preview dependencies → schedule or immediate deletion → cancel pending deletion when allowed.

Not found

Unknown or cross-org customer IDs show Customer not found with return to the list.