What payment models are available?

Recurring payments (fixed monthly fee), prepaid (term agreement with price guarantee), installments (use today, pay later in 4 instalments), and variable fees (access + variable fee based on usage).

Can I support different payment intervals?

Yes. Define daily, weekly, monthly and custom cycles. Combine intervals within a single product.

Does Zevio support variable invoice amounts?

Yes. Ideal for consumption-based billing such as utilities. Automatic collection after invoice issuance.

Do I need my own mobile app?

No. Use Zevio via QR, email or website. Zevio app handles the wallet. API/SDK available.

Does the user have full control over subscriptions?

Yes. Users see all cycles/history and can pause/resume instantly.

Can I test the system before going live?

Yes. Full access to test environment with API documentation.

Subscriptions and payments overview

Subscriptions and payments section is for viewing subscriptions, single payments and refunds and a combined activity list. Access: org admins and owners only; members do not see it (Roles and permissions). Amounts in PLN. Below: status meanings and what is in each tab; details in subpages.

Transaction statuses

Payments: Success (SUCCESS), Failed (FAILED), Pending (PENDING), Refunded (REFUNDED).
Subscriptions: Active (ACTIVE), Trial (TRIAL) while the offer’s promotional trial pricing applies, Past due (PAST_DUE), Paused (PAUSED), Cancellation (PENDING_CANCELLATION), Canceled (CANCELLED), Expired (EXPIRED), Suspended (SUSPENDED), Completed (COMPLETED).
Refunds: Pending (PENDING), Success (SUCCESS), Failed (FAILED).

Tab: Subscriptions

Stats cards, search, filters (status, dates, method). Table with View → subscription details. Details: Subscriptions.

Tab: Payments

Cards, search, filters, Export CSV. Table; View → details; for successful payment also Refunds. Details: Payments.

Tab: Refunds

Create refund, cards, search, filters, table. Refund only for successful payment; amount cannot exceed payment amount. Details: Refunds.

Tab: All activity

Combined list (payments, refunds, subscriptions, etc.) with search and filters. Actions - View goes to details (payment, refund or subscription).

Status flow

Payment: PENDING → SUCCESS or FAILED. After full refund: REFUNDED. Subscription: ACTIVE, TRIAL (promotional trial on the offer), PAST_DUE, PAUSED, PENDING_CANCELLATION, CANCELLED, EXPIRED, SUSPENDED, COMPLETED. Refund: PENDING → success or FAILED. System processes recurring subscription payments and retries failed attempts per limit (e.g. 3).

CSV export

In Payments tab Export CSV opens modal: Date range and columns (ID, date, amount, customer, status, method, etc.). Generate CSV produces a file to download. Export is for payments in the selected org. Similarly Customers has export with filters.

Organization vs personal view

Works in organization (merchant) and personal user view. Org view shows KPI cards and customer column; personal view is simplified.

Export

Export CSV on Payments and Subscriptions.
KSeF XML when org has tax ID.
Platform ADMIN sees KSeF column/actions.

Export CSV on Payments and Subscriptions.
KSeF XML when org has tax ID.
Platform ADMIN sees KSeF column/actions.