Transactions overview

Transactions section is for viewing subscriptions, single payments and refunds and a combined activity list. Access: org admins and owners only; members do not see it (Roles and permissions). Amounts in PLN. Below: status meanings and what is in each tab; details in subpages.

Transaction statuses

  • Payments: Success (SUCCESS), Failed (FAILED), Pending (PENDING), Refunded (REFUNDED).
  • Subscriptions: Active (ACTIVE), Trial (TRIAL) while the offer’s promotional trial pricing applies, Past due (PAST_DUE), Paused (PAUSED), Cancellation (PENDING_CANCELLATION), Canceled (CANCELLED), Expired (EXPIRED), Suspended (SUSPENDED), Completed (COMPLETED).
  • Refunds: Pending (PENDING), Success (SUCCESS), Failed (FAILED).

Tab: Subscriptions

Stats cards, search, filters (status, dates, method). Table with View → subscription details. Details: Subscriptions.

Tab: Payments

Cards, search, filters, Export CSV. Table; View → details; for successful payment also Refunds. Details: Payments.

Tab: Refunds

Create refund, cards, search, filters, table. Refund only for successful payment; amount cannot exceed payment amount. Details: Refunds.

Tab: All activity

Combined list (payments, refunds, subscriptions, etc.) with search and filters. Actions - View goes to details (payment, refund or subscription).

Status flow

Payment: PENDING → SUCCESS or FAILED. After full refund: REFUNDED. Subscription: ACTIVE, TRIAL (promotional trial on the offer), PAST_DUE, PAUSED, PENDING_CANCELLATION, CANCELLED, EXPIRED, SUSPENDED, COMPLETED. Refund: PENDING → success or FAILED. System processes recurring subscription payments and retries failed attempts per limit (e.g. 3).

CSV export

In Payments tab Export CSV opens modal: Date range and columns (ID, date, amount, customer, status, method, etc.). Generate CSV produces a file to download. Export is for payments in the selected org. Similarly Customers has export with filters.

Transactions overview | Zevio